People helping People - Families helping Families

#TeamHadaway Reviews

One-COMPANY / One-SOLUTION / One-EXCEPTIONAL CUSTOMER EXPERIENCE

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I’ve worked with the team at Hadaway many times over the years; both as a customer and thru my clients as their insurance agent. I really can’t say enough about their expertise in the field of restoration. They are true professionals who have seen all there is to see. And they are also a group of kind and personable people who show real compassion during some of life’s most frustrating and scary moments. I’ve seen them go above and beyond, time and time again, to make sure their customers are taken care of and made whole.

Dan

Schoolcraft, Micigan

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In a messy situation it’s hard to determine your next steps, let alone see your way out. The team at Hadaway was not only prompt to arrive but calm and collective in the face of vast smoke and water damage. They worked tirelessly to make sure every bit of our building was pristine and well taken care of. They anticipated upcoming needs and were positive and reassuring to the end. If you’re looking for serious help from a solid company, call Hadaway!

Kerri

Kalamazoo, Michigan

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My mom had them come to clean her windows as she is too old to do all that work anymore. She was very impressed that they also cleaned her screens. She said they did a great job and she's a perfectionist when it comes to cleaning. Thank you for helping her.

Tina 

Kalamazoo, Michigan

Commercial Power Wash

Hadaway is a very professional company that did an amazing job with power washing my home and window cleaning. I highly recommend them.

Kim

Clarklake, Michigan

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I have personally used Hadaway and have been more than impressed with the professionalism and detail they brought to my house. I cannot say enough great things about this company! The customer service given reminds me of how a business truly cares for the client and not just bottom line!

Troy

Kalamazoo, Michigan

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We had a fire the week of Christmas. A representative from Hadaway was present within 30 minutes, the fire department was still there. They have assisted us in dealing with everything, from dealing with insurance to making sure our home was safe. They truly work for the customer and not the insurance company. They always do right by the customer. They handled all of our belongings like they were their own, asking questions every step of the way to ensure everything was handled correctly and with care. Our family would have been completely lost in this trauma without Hadaway coming in and giving us the direction we needed and the service we deserved. Hands down the best customer service I’ve seen in a long time!

Melinda,

Portage, Michigan

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I had a great experience with Hadaway Cleaning & Restoration. They were hired to clean a large office space for us with over 40  offices and several common areas including carpet, tile and VCT flooring. The floors have never looked so nice! I didn't even know our grout in our bathrooms was supposed to be so light. They even got some very bad stains out, including some bleach spots. The guys were very professional to work with and I would highly recommend them to anyone looking for a great cleaning experience. 

Sarah

Portage, Michigan

Backyard Washing

Fantastic job pressure washing, and window cleaning on my properties! Additionally a friend had them do water damage repairs and he indicated they did a great job. Very professional and great management team and owners

Shaun

Kalamazoo, Michigan

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Called first thing in the morning after finding water in the basement. Brian and his team arrived to help soon after my call. Their attention to detail, solving the problem and providing the necessary equipment to get the job done surpassed my expectations! Was grateful for their prediction on time frame to finish. It was spot on! This was our second water incident in the last two years. Both times Hadaway was outstanding! Don’t hesitate to call this team! 

John

Portage, Michigan

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In a messy situation it’s hard to determine your next steps, let alone see your way out. The team at Hadaway was not only prompt to arrive but calm and collective in the face of vast smoke and water damage. They worked tirelessly to make sure every bit of our building was pristine and well taken care of. They anticipated upcoming needs and were positive and reassuring to the end. If you’re looking for serious help from a solid company, call Hadaway!

Kerri

Kalamazoo, Michigan

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Hadaway Cleaning is the trusted source for restoration. They bring a caring touch to a tumultuous time. Trustworthy and competent. I don’t wish the circumstances on you which would compel your need to call them. However, when the need is great, Hadaway is who you call

Doc

Kalamazoo, Michigan

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Amazing service! This company truly cares about their customers and treats them as family. They were quick to action and made sure my family was back in our house ASAP. Would highly recommend this company. Josh and his team will make sure you are 100% satisfied. I would recommend this company to my closest friends and family.

Aaron

Portage, Michigan

Window Cleaning

Good Morning Christy: Your Cleaning and Restoration team performed an excellent job. Your Company can be proud of employees like those two. We are very satisfied with the job and for sure will return. 

John

Kalamazoo, Michigan

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A crew came out yesterday to do a soft wash on my roof to get rid of the moss and lichens...WOW!!! Looks like I have a new roof. Great company and I highly recommend their services.

Brandon

Jackson, Michigan

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This company is incredible. We reported a serious water problem in our basement on a Friday afternoon after 4 pm. They responded immediately and started the cleanup process, made notes and took pictures (for the insurance company) and had the damage under control and machines in place and running that afternoon. They were very good at communicating what they found, and what they needed to do and then commenced to do those things right then. They had contact with our insurance adjuster, who also came to inspect the situation and discuss it with the Hadaway personnel on scene. They worked until 8 pm on a Friday night and did not leave until the situation was well in hand. Great people to deal with! If you need them, call them! You will not be disappointed

Don

Kalamazoo, Michigan

These people were terrific! They were cleaning up soot from a dishwasher fire in my home for 2 weeks. They took out every item out of each drawer/cabinet of the kitchen and hand cleaned it. Dish by dish the same thing. Started at the ceiling and finished with the floor. Each day they came in with a smile and were super friendly. They asked questions before cleaning or even touching things that looked fragile. The company did such a great job we are planning on having them come back and do an annual “spring cleaning”. I would recommend them to anyone. Thanks to you team! 

Ben

Richland, Michigan

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Great company I've meet the owner and see the great work they do. They always have a solution for any problem I'd recommend them for all your emergency and clean-up needs

Zachary

Decatur, Michigan

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These guys rock, Best in the business! Kind, understanding and will handle all your needs.

Greg

Texas Corners, Michigan

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What a fantastic company with amazing employees. I have been sick for 2 1/2 years and finally got diagnosed with mold toxicity and realized it was coming from my home. Called Hadaway and they worked very quickly and hard to get this taken care of. They worked with dealing with insurance estimates to connecting me to contractors to clean the air ducts and repair the dry wall that needed to be removed. Their care for my standard of living and getting it handled made you feel like family. 5🌟team!

Jodi

Kalamazoo, Michigan

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We had a small fire in our home and did not realize the extent of smoke and soot through our home. Our insurance company recommended Hadaway when I called them to make a claim. As soon as I was finished making a claim, Hadaway called me - I didn't have to do any leg work or search their info. This was really nice because at that point my nerves were shot. Everyone was very friendly and professional, and my house looks fantastic. 2 of my 3 boys were in the home during the cleaning process, and they were very curious even with my 4 year old's million questions about what they were doing, the workers were very patient and kind with them. I will hands-down recommend this company, no questions asked.

Jessica

Portage, Michigan

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Mike, Brian, Emrick and the rest of the team are absolutely exceptional. Mike was the only person that answered the emergency call for my unexpected flooding of a new home and his team was at my house at 830 am. They got the job done in an excellent, professional, and friendly manner. I was able to leave them at home while i was at work and they worked with my schedule. They truly made this stressful situation better with their support. Thanks again!

Emma

Kalamazoo, Michigan

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Josh and his team at Hadaway are top notch and quick to respond. I walked into one of my stores do an unexpected flooding situation. They were there within the hour (my store is 30 minutes from their office), and had us all cleaned up and ready to open on time still! There’s only one way, and that’s the Hadaway!

Ken

Battle Creek, Michigan

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My mother had a plumbing situation that caused extensive flooding in her basement from an upstairs bathroom. Having used their services to help multiple clients in the past, I knew to call Josh at Hadaway. His team jumped right on it, sending a team over to her house immediately after my call. They got the water removed, bagged up the salvageable contents, and started the drying process. They were in and out same day and really made the best of a terrible situation. Definitely top of the line service here!

Torean

Kalamazoo, Michigan

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I’ve used Hadaway Cleaning and Restoration for some rain water damage and again for a broken pipe. Josh, Mike and their team are fantastic. They are quick to respond, honest, and great at what they do. I would recommend Hadaway Cleaning and Restoration to anyone.

Brandon

Paw Paw, Michigan

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I've used Hadaway for a large and small job. Both times they were quick, professional, clean, thorough, respectful, etc. Wonderful guys, they'll be my first call for sure. 

Tim

Portage, Michigan

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Thanks so much for the wonderful job you guys did cleaning my Dad's house. It was destroyed by a renter and just left in horrible shape! You guys are amazing, helpful and nice. I would definitely recommend this company!!

Judy

Schoolcraft, Michigan

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After a sump pump failure, the crew form Hadaway came in and did such a great job of cleaning up the mess! They are professional, kind and quick. I could not have asked for a better experience and highly recommend them!

Bobbi

Vicksburg, Michigan

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What we had deemed a small oven fire became anything but small. We put our the fire, but it created a GIANT mess. Josh was the first person we met the following morning from Hadaway along with our insurance adjuster. He quickly assured me it was totally cleanable. Seven days later Josh, Mike, Janice, Brian and John completed my house with more detail than I imagined. Everyone was very personable and had great attitudes with cleaning my mess. I would recommend them for planned or unplanned cleaning needs!

Lindsey

Kalamazoo, Michigan

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Its not Johnny on the spot....... its Josh on the spot! Everyone at Hadaway is Awesome!

Sean

Kalamazoo, Michigan

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Fantastic job.....Great people......you want it done right? Call Hadaway

Darlene

Portage, Michigan

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Thank for quickly sending Mr. Hammer out after the March 8th Storm Damage. We surely appreciate your timely response to our stressful situation!

Susan

Portage, Michigan

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Even after things got complicated, the company came through and made things right. Christy and the work crew are wonderful to work with! Great company who do care about their customers!

Barbara

Kalamazoo, Michigan

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Excellent window cleaning inside and out by a team of two professional young men at a reasonable price, I'll use them again! Thank you!

Cheryl

Gull Lake, Michigan

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Best restoration company in Southwest Michigan!

Todd

Kalamazoo, Michigan

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Wonderful company with very professional employees. Prompt, polite, and they did a great job. We will continue to use Hadaway!

Pat

Jackson, Michigan

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Just had our windows cleaned inside and out. This company is very prompt, polite and professional to deal with. The employees loved what they do and no window as a challenge. I would highly recommend this company. Outstanding job and attitude !!

Eileen

Jackson, Michigan

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Hadaway is a very professional company that did an amazing job with power washing my home and window cleaning. I highly recommend them.

Kim

Jackson, Michigan

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I own Rooney's sewer and drain cleaning, I have used Hadaway Restoration many times and can recommend my customers to ise they're great services of clean up and drying machines

Tom

Jackson, Michigan

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